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Help and contact information

An adventure like no other

We think we've got most things covered here online, but if there's anything else you'd like us to tell Santa please get in touch!

Christmas 2024

If you'd like to be the first to know when Christmas 2024 goes live, you can pre-register your interest here.

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Customer services operating hours:

Mon-Fri: 9am -11pm
Sat: 9am - 5:30pm
Sun: 11am - 4pm

Got a question? Get in touch via the form below

Please refer to our privacy policy for full details of how we use your personal data. Please do not use email to send any communication that contains confidential information (credit card or other sensitive information).

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